Contact Us

Pin Up is interested in feedback from the players. We welcome requests, comments and concerns. Our professional support team will be happy to assist you at any time. 

Contact details

Use the communication channels that are convenient for you to contact us, and we will be happy to solve your questions as soon as possible: 

• Live Chat. We have placed access to Live Chat on every page of our website. This is done specifically for the convenience of the customers. You can contact our support staff at any time to ask a question or complain. Pin-Up specialists guarantee a polite, professional and individual approach to each player. Each of you is important to us;
• Email. Another communication method available to our customers is email. Send your messages to [email protected]. Our employees will process the requests as soon as they can. This method is suitable for solving issues that do not require urgency. We also accept suggestions for improving the operation of our website services. Describe your initiative in as much detail as possible, and we will definitely consider it; 
• Phone. We are also available for communication by phone number: +35722008792. If you have an urgent question or problem, then feel free to call us. Our competent staff will listen to you and help you quickly find a solution that will satisfy you.

If you have questions directly related to the work of the finance department, then we offer a separate phone number to contact him: +35780077001. 

Other contact information

In case you need to contact us by post or would like to pay us a visit in person, use the next information for your purposes: 

• Company Name — Carletta N.V.;
• Address of the company/Registration address — Perseusweg 27A, Curaçao;
• Carletta N.V. registration number — 142346;
• Licence number — 8048/JAZ2017-003 (Curaçao);
• Payment agent — B.W.I. BLACK-WOOD LIMITED (Cyprus);
• Registration number — HE 405814 (31.12.2019);
• Registration address — 6 Agias Annas street, Office 201, Nicosia, Cyprus, 2054.